Refund Procedure

For full details, please click here.

How will I know my refund has been processed?

We’ll email a confirmation once processed.

If your refund hasn’t arrived

Check your payment account, then contact your bank/card issuer. Processing can take up to 10 business days. If more than 15 business days since approval, email .

Shipping fees

Refunded only if the return is due to our error or a confirmed product fault.

For any enquires, please Contact Us.